We're here to help.

• Sign in with email + password, Sign in with Apple, or Google.
• Forgot your password? On the sign-in screen tap Forgot password?, enter your email, and open the reset link we send you on your device.
• Verify your email — new email accounts get a 6-digit code; you can resend it after a short cooldown.

You can permanently delete your account and data in the App: Profile → Settings → Delete account. This can't be undone. Note: deleting your account does not cancel an Apple subscription (see below).

Subscriptions are billed by Apple:

1. Open the Settings app on your iPhone → tap your name → Subscriptions.
2. Select GainzMate and choose Cancel or change your plan.

You can also reach this from GainzMate → Profile → Settings → Subscription → Manage subscription. To recover a purchase on a new device, use Restore on the paywall. Pricing and billing period are shown on the paywall before purchase.

AI meal logging, insights, and recommendations send the meal text/photo or your nutrition history to a third-party AI provider to produce estimates (never medical advice). We ask for your consent first, and you can turn it off anytime in Settings → Privacy → AI meal estimation.

• Camera is used for barcode scanning and meal photos. If it's off: iOS Settings → GainzMate → Camera.
• Notifications power reminders and friend activity: iOS Settings → GainzMate → Notifications, or in-app at Settings → Notifications.
• Apple Health is optional and read-only; connect or disconnect it in the Apple Health app.

Get a JSON copy of your profile, goals, meals, and favorites at Settings → Export my data, then share or save it.

• Add friends by username on the Friends tab; you control friend requests.
• Hide a meal from the feed from its menu — it stays in your log.
• Report content or block a user from the “•••” menu on their content or profile. Blocking removes their content and interactions from you. We review reports and act on violations, typically within 24 hours.
• Disagree with a moderation decision? Reply to the email we send you and a person will re-review it.

Most requests are instant in the App: Settings → Export my data for a copy, Settings → Delete account to erase everything, and Settings → Privacy to grant or withdraw AI consent.

• For anything else — access, correction, restriction, objection, or portability — email us from your account address so we can identify you.
• We reply within one month, and tell you if a complex request needs longer. There is no charge, and asking never affects your service.
• If you are unhappy with our answer you can complain to a data-protection authority — details are in the Privacy Policy.

Found a vulnerability? Please tell us before telling anyone else and give us a reasonable chance to fix it. Include steps to reproduce, the affected area, and what you were able to access.

• We acknowledge within 2 business days and keep you updated until it is resolved.
• Please do not access, change, or delete other people's data, and do not run tests that degrade the service for others.
• We will not pursue legal action against researchers who act in good faith under this policy.